Privacy Policy
October 20, 2022 2023-01-07 18:38Privacy Policy
This Privacy Policy describes how emmalighting.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order information
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@emmalighting.com.
Handcrafted art products
Our products are manufactured under strict requirements and we will not compromise our quality because of low prices. We understand the importance of a good product for our customers.
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from 415 reviewsI bought two Boule de Cristal Chandeliers: 24 inch (12 lamps) and 36 inch (18 lamps) with smoked glass and silver rods. 36 inch has more a circular shape whereas 24 inch looks more like a sphere. Both look gorgeous in our dinning room and hallway; especially it gives a very beautiful effect with crystals when lights are dimmed. Exactly the same lamps as from Restauration Hardware but for 1/4 of the price. I couldn’t believe this deal! I was worry when I learned that my lamps will be shipped from Hong Kong. But shipment with DHL Express arrived in less than two weeks and was so well packed. I can highly recommend Emma Lighting; it is trustful and customer friendly company.
It was a very good shopping experience and I'm glad I had Kevin's help.
I was worried about how it would look after installation and Kevin told me that we could take a detailed picture of the product for you before we shipped it, and we shipped it when you felt it was ready.
I was shocked to see the details, this product is very beautiful. I agreed to ship it and waited for a while. When I received the product, one of the glass shades was broken, but Kvein took care of that for me first. Immediately sent me a replacement glass shade with.
It is now installed and our family loves the fixture.
I purchased the stairwell fixture from Emma Lighting and the light was the perfect size. It did take some time (2-3 hours) to press all the patches together; but Emma Lighting provided white gloves and wipes to keep everything sparkling. The quality of the product is really worthy of boasting and the quality exceeded expectations. After the installation was complete. Very pretty. Would recommend and buy again!
I absolutely love my chandelier from Emma Lighting. Not only because the price fit my budget perfectly, but the chandelier looks amazing and beautiful in the dining space where I'm hosting a dinner party. And the light source they gave away is dimmable. It added to the ambiance of our dinner party. And you get free shipping when you order. I recommend it.
The workmanship is very fine and the color is very beautiful. Every detail is the same as RH. A very worthwhile purchase.
I just installed it inside my dining room and I love how beautiful it looks! Everything needed for installation is in the box and the fixture comes with the bulbs included, so if you want the bulb support to be dimmable, you just need to purchase your own dimmable bulbs. Looking forward to buying more from this site !!!!
Really like this wall lamp, very beautiful. Already installed
We haven't put up the lights yet, but Emma Lighting has been fantastic to work with.
I put two of these fixtures in my dining room and the lighting is gorgeous! I've been searching and waiting for the perfect chandelier, hanging crystal stones is a lot of work ...... But well worth it! I highly recommend this fixture. I highly recommend this fixture.
These wall sconces are exactly what I was looking for. Really like how this installation turned out. Shipping was quick received the product in 9 days.
Absolutely stunning!!! As stated in other reviews, the product is 100% similar to RH and I asked Kevin if it was the same as RH. He replied that it was different. The product I received was almost indistinguishable very similar. I have attached photos and everyone loves the chandelier and it is my favorite source of lighting (because the bulbs are dimmable). It compliments my space and creates a unifying inspiration in terms of lighting!!! You won't be disappointed.
However, it is beautiful when assembled, but putting it together takes a few hours. You have to connect it one by one with very small wires at the top and bottom. Unless you have a lot of time and are very patient, it is recommended to hire someone to do it.
Customer service kevin was very patient and helpful and patient with fixture questions. Very happy for this cooperation.
I just contacted Kevin, Kevin showed me a few videos and I bought it, but the next day I regretted it and was worried it was a scam. I then raised an objection. But Kevin was very patient in calling me, although the English is not good. But still patiently explained to me the production of the product, the time required for delivery, and Kevin's guarantee, saying that 4-6 weeks to receive the product immediately full refund. I was finally impressed by Kevin's sincerity. Decided to give it a try.
The day before yesterday the product arrived, Kevin immediately contacted me and said I could open the package to see the product. I was very surprised at the workmanship and quality of this product when I opened it.
And 2 extra bulbs were given to me, and the bulbs are dimmable. I have purchased a couple of my kitchen wall sconces. A very trustworthy company EMMA Lighting
I bought the 54" rectangular chandelier raindrop for my dining room table. Unpacking each large raindrop, the raindrops are very weighty, but when it's done, I've never seen anything so beautiful in my life!!! I am in the process of upgrading all of my lighting and it is the most gorgeous thing ever. It has changed the whole look. The quality is excellent and the raindrops are much better than expected. It looks like a $9,000+ fixture. I love it. 10 stars if I may!!!
Very happy with a purchase, previously purchased other lamps, this lamp is the first time to buy. Love the smoky gray glass. The product is very beautiful. Very textured. Thank you Kevin for your service many times. Highly recommend.
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